Everything you
might be wondering.

Most experiences are designed for children around ages three to ten, though this varies by character and experience. We're always happy to recommend the best fit for your child's age and personality.

As early as possible, especially for weekends, school holidays and popular characters. Last-minute enquiries are always welcome and we'll do our best where availability allows.

Yes. Our guild grows steadily and not every character we may be able to offer appears online. With enough notice, we may be able to source suitable costuming, prepare the character properly and consider adding them to the guild.

Selected duo experiences are available by enquiry. They're limited, offered on a small number of dates each season, and quoted individually based on the character combination, location and duration. We are aiming to expand our guild and eventually, in the future, offer multiple characters for bespoke events.

Absolutely. Our experiences are for any child who loves the character, story or world.

Yes. Royal Visits can be designed for siblings, and siblings are very welcome to take part in our Royal Celebration party experiences like any other guest.

Yes. Royal Appearances covers schools, libraries, councils, shopping centres, corporate family days and public events. These are quoted individually.

Every celebration is shaped around the chosen character. Depending on the booking, this may include a grand entrance, storytelling, performance, character-led activities, dancing, photographs, cake time and our Royal Coronation Ceremony.

No — intentionally. We want every character to feel authentic to their own world and personality.

Belle may focus more on storytelling and dancing, Alice on curious games and tea-party play, Ariel on bubbles and ocean-inspired movement, and Barbie on glam, posing and sparkle.

Because no two characters — or children — are exactly alike. We prefer to curate each experience around the character, age group and celebration rather than promise the same formula every time.

Usually, yes. If you have a tea party, picnic, pass the parcel, craft or another activity planned, let us know when enquiring so we can discuss whether it suits the character, timing and flow of your celebration.

Where appropriate to the character and the booking, musical moments and sing-along segments may be included. Exact performance content varies by character.

We're happy to join the cake moment, lead Happy Birthday and pose for photographs, but the host remains responsible for serving and handling food unless otherwise agreed.

Absolutely, and we encourage it. Unless a photographer is specifically included, photography remains the responsibility of the host and guests.

Only with your written permission, and never by default. If we'd love to share something, we'll ask. You're always welcome to say no, and it makes no difference to anything.

A clear area for the character to perform and gather the children, plus somewhere private to arrive and prepare if needed. We'll confirm the details with you beforehand — most homes and venues work perfectly well. We do ask for a shaded or undercover space. Our gowns and wigs aren't built for direct Australian sun, or rainy weather, and neither is anyone wearing them.

Yes. Royal Guild performers hold relevant Working With Children Checks, and the business maintains appropriate insurance. Details are available on request.

Yes. A parent, guardian or responsible supervising adult must remain present throughout all private experiences.

No. Royal Guild provides character entertainment and experiences only. Parents and guardians remain responsible for supervising children at all times.

For safety, our performers do not lift, carry or hold children or babies. Hugs, hand-holding and other age-appropriate interaction may occur where the child is comfortable and the interaction is appropriate.

For safety and safeguarding reasons, we prefer children to sit beside our performers rather than on their lap.

That's completely okay, and more common than you'd think. We never force interaction. Our performers follow the child's lead and give them space to warm up at their own pace — and sometimes the warming up is the loveliest part to watch.

Yes, wherever reasonably possible. Do tell us in advance about sensory preferences, communication needs or anything else that would help — quieter, slower, no singing, no surprises. We'd much rather know beforehand and shape the experience around your child.

Royal Guild is based in Sydney and services the greater Sydney region.

Some locations may attract a travel fee depending on distance, travel time, tolls, parking and booking requirements. Any applicable fee is confirmed before booking — never afterwards.

Potentially, yes. Interstate and destination appearances are considered individually. Do ask.

Suitable parking and access, a clear entrance route, an appropriate performance area and any relevant event details should be arranged in advance. We'll go through all of this with you beforehand.

Yes, weather permitting. Outdoor bookings require a suitable shaded or undercover area, and we may need to adjust or relocate the performance in extreme heat, rain or unsafe conditions. Costuming and wigs are not built for direct summer sun.

A wet-weather alternative should be available for outdoor bookings. If conditions make the event unsafe or unsuitable, we'll work with you in accordance with the booking terms.

Only for some experiences. Any technical requirements are confirmed in advance.

A 50% deposit secures your date and character. The remaining balance is due prior to the event in accordance with your booking confirmation.

Full cancellation and refund terms are set out in your booking agreement, which we provide before any booking is confirmed. If your circumstances change, do talk to us — we'll always try to find a way forward.

We aim to be flexible where possible, subject to performer and character availability. Rescheduling terms are outlined in your booking agreement.

While we aim to provide the performer and costuming represented at the time of booking, unforeseen circumstances can occasionally require a change. Where this occurs, we will provide the closest suitable alternative available and communicate with you as soon as reasonably possible.

Your booking reserves a specific window of time, and we plan our day around it. If the celebration runs behind, we'll do everything we reasonably can to keep the experience whole — but where a later booking follows, performance time may be reduced rather than extended.

The easiest way to avoid this is to schedule the character to arrive a little after guests, rather than at the same moment.

Only where availability permits and an additional fee is agreed at the time. We'd love to stay longer when we can, but we can't keep another family waiting.

Royal Guild reserves the right to pause or end an experience where behaviour becomes unsafe, aggressive or inappropriate towards our performers or other children. This is rare, and we'd always speak with you first.

Royal Guild experiences are designed around the character rather than a standard activity checklist. Our focus is on authentic interaction, beautiful costuming, thoughtful storytelling and creating moments that feel genuinely believable to a child.

A great deal of our attention goes into costuming, wigs and character detail — because children notice everything, and it's the difference between someone in a costume and the character herself walking through the door.

Always worth asking. Some characters we haven't added yet because we believe they're best played by performers who can represent them authentically, and we'd rather take our time finding the right person than simply fill a costume.